Features for Multi-Channel AI (QR Code, Widget, WhatsApp)
Discover the powerful capabilities of the QRapid platform, from AI agent management to multi-channel deployment on your website and WhatsApp.
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QRapid combines the power of Google Gemini with a comprehensive business dashboard to deliver a complete, conversion-focused customer communication solution.
AI Agent Capabilities
- Instant, registration-free access for users
- Multilingual conversations with auto-language switching
- Real-time staff intervention via Staff Directives
- Integrated tools for bookings, orders, and service requests
Management Dashboard
- Centralized AI Agent creation and configuration
- Detailed analytics and conversion tracking
- AI-generated summaries and knowledge gap reports
- Integrated booking calendar and notification system
Comprehensive Agent & QR Code Management
Create, configure, and deploy your AI Agents and their associated QR codes with unparalleled control and flexibility. Use our AI-powered knowledge extraction tool to get started in seconds.
- Create agents with a Wizard or from a template. Easily import and export full agent configurations for backup or replication.
- Get started in seconds with an AI-powered knowledge extraction tool. Using Google Search, it populates your agent's database from just a business name or website.
- Fine-tune AI behavior with custom instructions for each conversion goal, and set a unique personality and emoji use.
- Manage establishment details: business hours, booking parameters, and knowledge base.
- Generate and customize QR codes with logos and optional daily scan limits.
- Manage all your AI's usable media, including images and links, from a dedicated asset management section.
- Optimize agent performance with a dynamic Configuration Checklist that highlights recommended settings and improvements.
Advanced AI Capabilities
Our AI is designed to understand context, handle complex requests, and provide valuable information to your customers.
Context-Aware Conversations
The AI maintains conversation history to provide coherent responses throughout the interaction.
Knowledge Base Integration
Train the AI Agent with your specific business information for accurate, custom responses.
Conversion Optimization
AI behavior is fine-tuned to guide users toward specific business goals like bookings or inquiries.
Automated Task Handling
Handles bookings, availability checks, and other business tasks without human intervention.
Real-Time Staff Directives
Allows for real-time human-in-the-loop intervention. Staff can send high-priority directives to an active AI Agent, which it will immediately process and confirm, ensuring seamless human-AI collaboration.
Conversation Summaries & Knowledge Gaps
After each chat, the AI generates a summary of topics, the final outcome, and identifies knowledge gaps. Use these insights to refine your knowledge base and improve conversion alignment.
Automated Booking Management
Beyond creating bookings, the AI can handle cancellations. Users with a valid booking code can cancel their appointments directly through the chat, freeing up slots automatically.
Connect Instantly on WhatsApp
Engage customers on the world's most popular messaging app. Your AI Agent can now manage conversations, book appointments, and drive conversions directly within WhatsApp, offering a seamless and familiar experience.
Learn More About WhatsApp IntegrationSmart Booking Calendar
Manage all bookings and blocked time slots in a single, interactive calendar. The system automatically calculates real-time availability based on your business hours, existing bookings, slot durations, and minimum notice periods, preventing double-bookings.
- View all bookings in a familiar calendar interface.
- Smart availability calculation prevents scheduling conflicts.
- Directly add, edit, and cancel bookings from the calendar.
- Reserve time for internal meetings or holidays by creating blocking periods directly on the calendar.
- Easily track and reference appointments with unique, human-readable booking codes.
Analytics & Continuous Improvement Loop
Use data-driven insights to monitor performance and optimize your AI Agents for better business outcomes. Our platform provides a powerful feedback loop.
- Track conversation volume, duration, topics, and conversion rates.
- Analyze activity distribution by hour, day, device, and browser.
- Filter all analytics by date range and specific QR code.
- Use AI-generated summaries and knowledge gap reports to continuously refine your Agent's knowledge base and improve performance.
- Export individual conversation logs in JSON format for offline analysis, record-keeping, or compliance purposes.
Seamless Integrations & Multi-Channel Deployment
Connect QRapid to your workflow with event-driven notifications and deploy your agent across multiple channels to meet customers where they are.
- Send automated alerts to Email, Telegram, or a custom Webhook URL.
- Deploy your agent via scannable QR code, an embeddable website widget, or connect directly with users on WhatsApp.
- Configure notifications for key events like new bookings, ended conversations, or new staff notes.
WhatsApp Business API Integration
Take the conversation to the world's most popular messaging app. Our platform supports the WhatsApp Business Cloud API, allowing your AI Agent to handle inquiries, bookings, and conversions directly within the app your customers use most. Our dashboard provides a dedicated panel for easy configuration and management, enabling you to launch a WhatsApp-first communication channel.
Your Success is Our Priority
We provide the tools you need to get the most out of the QRapid platform.
Integrated AI Assistant
Get instant answers to your questions without ever leaving the dashboard. Our platform includes an integrated AI assistant to provide help and guidance on-demand.
Ready to enhance your customer communication?
Try QRapid today and discover how it can help you improve customer satisfaction and increase conversions.
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